c# - In CRM Dynamics 2015, How can I redirect to an External Website or External Desktop client? -

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hi new crm wonder if there way navigate external url or application , how can go it. is possible override skype/lync client click-to-call different telephony client installed on machine, example zoiper,. if user clicks phone number on contact entity, want redirect either despot client or web client display zoiper dialing system, ideas of how can archive in crm dynamics 2015

the sitemap allows external links msdn docs.

<subarea   availableoffline=["0" | "1" | "true" | "false"]  checkextensionproperty="string"  client=["all" | "outlook" | "outlooklaptopclient" | "outlookworkstationclient"  | "web" ]  description="string"  descriptionresourceid="string"  entity="string"  getstartedpanepath="string"  getstartedpanepathadmin="string"  getstartedpanepathadminoutlook="string"  getstartedpanepathoutlook="string"  icon="string"  id="string"  license="string"  outlookshortcuticon="string"  passparams=["0" | "1" | "true" | "false"]  resourceid="string"  sku=["all" | "onpremise" | "live" | "spla"]  title="string"  url="string"> ←------------ ext. url specified  <titles />  <descriptions />  <privilege/> </subarea>

about other point, afaik click-to-call handled browser extension crm cant'do it. lync presence otoh handled crm through ad, , isn't customizable without risking losing platform.


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